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MEDICAL RECEPTIONIST & SYSTEM SUPPORT OFFICER

Envision Medical Imaging is a premium service provider in medical imaging. We specialise in cardiac, chest, dental, oncology and musculoskeletal imaging as well as offering a full complement of general services. Our radiologists, technologists and support staff are amongst the best in their field. 

We are seeking an exceptional Reception & Systems Support Officer to join our team in providing comprehensive administration and information system support to our patients and referring practitioners. 

This full or part time role will ideally suit an skilled Medical Receptionist with experience in navigating and troubleshooting patient management and image viewing software systems.

The role involves:

  • Providing quality service delivery to our referrers and patients that exceeds their expectations
  • Taking phone enquiries, scheduling patient appointments and advising patients of preparation
  • Providing help-desk support to referrers for our O-RAD service www.orad.com.au [link removed]
  • Image requests/transfers and PACS support

To be successful in this role you will possess:

  • Customer Service experience in a health care environment, preferably radiology
  • Strong computer literacy (experience in ‘Comrad’ is highly desirable)
  • Ability to build strong relationships with patients and referrers with highly developed communication and interpersonal skills;
  • Above average written and spoken English
  • A proactive approach to process improvement and problem resolution.
  • Flexible approach to work demands with the ability to multitask, organise and prioritise your work effectively
  • Ability to work independently whilst contributing positively to meet the demands of a multidisciplinary team.

This is a full or part time position based in Wembley. We are open to flexible work arrangements for the right candidate.

Please forward your applications, including CV and covering letter, to Trish Pearson at tpearson@envisionmi.com.au [link removed]  Applications close 5pm Friday 17th September.

MEDICAL IMAGING TECHNOLOGIST CT/General

Envision Medical Imaging is a premium service provider in medical imaging which specialises in cardiac, chest, dental, oncology and musculoskeletal imaging as well as offering a full complement of general services.  Our radiologists, technologists and support staff are amongst the best in their field and we are looking for a full time person to complement our experienced CT/General/Dental Technologist team.

At Envision we pride ourselves on quality customer service and creating a caring work environment. We are seeking someone who will provide a welcoming, professional and courteous service to our patients and family.  Envision maintains state-of-the-art equipment and currently uses Siemens CT, PET and XR equipment.

Major features of the role:

  • A daily scan mix including MSK, cardiac, neuro and dental
  • Cannulation and decannulation of patients
  • Wembley based with regular rotation to our Booragoon clinic
  • Flexible roster including rotations on a Saturday at Wembley clinic 8am-1pm
  • Rotation through our PET suite to support our nuclear imaging team
  • Private based practice with supportive team of experienced radiologists

For this role the successful applicant will require:

  • General all round skills
  • CT angiography & workstation experience essential
  • Dental (OPG and Cone beam) experience preferred
  • Minimum 5 years’ experience as a practicing radiographer
  • PACS/RIS and digital experience
  • Enthusiasm to learn and a can-do attitude
  • The ability to work well as part of a team
  • Empathy and strong customer service approach
  • Excellent communication and interpersonal skills
  • Proven ability to work as part of a fast paced team environment
  • A desire to maintain professional development regarding current techniques and safety
  • Legal approval to live and work in Australia
  • AHPRA and state registrations

Hours are varied with rostered shifts between 7.30am and 5:30pm weekdays and Saturday coverage between 8am and 1pm.

Please email your CV with a cover letter outlining why you want to work with Envision to Melody de Wit at mdewit@envisionmi.com.au

Our Vision:

  • Great place
  • Great people
  • Great equipment

Envision Medical Imaging is an independent radiology practice that specialises in cardiac, chest, oncology, urology, dental and musculoskeletal imaging as well as general services.

Envision is committed to delivering the highest quality medical imaging service to our patients and referring doctors.

We are a group of highly dedicated professionals and offer excellent career opportunities for radiologists, medical imaging technologists, sonographers and support staff.